Privacy Policy

1. Introduction

Welcome to RAJA BOOK. We respect your privacy and are committed to protecting your personal data. This privacy policy explains how we collect, use, store, and safeguard your information when you visit our website or use our services, and informs you about your privacy rights under applicable laws.

2. Information We Collect

We may collect, use, store, and transfer the following types of personal data:

Identity Data: Name, username, date of birth, gender
Contact Data: Email address, phone number, billing address
Financial Data: Bank account details, payment card details, transaction history
Transaction Data: Payment details and contest participation
Technical Data: IP address, browser type, device information, operating system
Profile Data: Username, preferences, feedback, contest history
Usage Data: Information about how you use our platform

3. How We Use Your Information

To register you as a user and manage your account
To process and manage your participation in contests
To process payments and prevent fraud
To provide customer support and respond to queries
To send important service-related notifications
To improve our platform and develop new features
To comply with legal obligations and enforce our terms
To send marketing communications (only with your consent)

4. Data Security

We use appropriate technical and organizational security measures to protect your personal data from unauthorized access, loss, misuse, or disclosure. Industry-standard encryption methods are used where applicable. However, no online transmission is completely secure.

5. Data Sharing and Disclosure

Your personal data may be shared with:

Service Providers: Payment gateways, hosting services, analytics providers
Business Partners: Only with your consent
Legal Authorities: When required by law
Professional Advisers: Lawyers, auditors, and insurers

We do not sell your personal data to third parties.

6. Data Retention

We retain your personal data only for as long as necessary to fulfill the purposes for which it was collected, including legal and regulatory requirements. Data is securely deleted or anonymized when no longer required.

7. Your Legal Rights

Right to access your personal data
Right to correct inaccurate or incomplete data
Right to request deletion of your data
Right to restrict processing of your data
Right to data portability
Right to object to processing
Right to withdraw consent at any time

8. Cookies and Tracking Technologies

Shiva uses cookies and similar technologies to improve user experience and analyze platform usage. You may control cookies through your browser settings. Disabling cookies may limit certain features of the platform.

9. Third-Party Links

Our platform may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

10. Children’s Privacy

Our services are strictly intended for users aged 18 years or above. We do not knowingly collect personal information from individuals under 18. If such data is discovered, it will be deleted immediately.

11. Changes to This Privacy Policy

We may update this Privacy Policy periodically. Any changes will be posted on this page along with an updated “Last Updated” date. We encourage users to review this policy regularly.

12. Contact Us

If you have any questions about this Privacy Policy or wish to exercise your legal rights, please contact us via WhatsApp.